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PROPERTY LAWYERS
Tel: 01902 326000Fax: 01902 326838
Ivy House | 7 Maypole Street | Wombourne | WV5 9JB

Complaints

Our aim is to ensure that your legal work is performed in an efficient friendly and cost effective manner.  In the unlikely event of there being any aspect of our service with which you are unhappy, please do not hesitate to contact the fee earner with conduct of your matter.  

If this cannot be resolved, please contact Sharon Lelkes to discuss your concerns.  

If matters then cannot be resolved within 28 days, you may contact our Conveyancing Manager Samantha Turner who will conduct a separate review of your complaint.  

If the matter then cannot be resolved, you should contact The Legal Ombudsman to ask them to consider the complaint further if you have not received a satisfactory response within 8 weeks of receiving the complaint – telephone number 0300 555 0333/e-mail enquiries@legalombudsman.org.uk or  by post P O Box 6806 Wolverhampton WV1 9WJ.

If you make a valid claim against us for a loss arising out of work for which we are legally responsible, and we are unable to meet our liability in full, you may be entitled to claim from the Compensation Fund administered by the Council for Licensed Conveyancers (from whom details can be obtained).  

Please note that all complaints to the Legal Ombudsman must be made no later than 6 years from the date of the act/omission.

Opening hours

Opening hours

Monday to Thursday
9am to 1pm
Closed 1 hour for lunch
2pm to 5pm

Friday
9am to 1pm
Closed 1 hour for lunch
2pm to 4.30pm

Closed Saturdays, Sundays & Bank Holidays

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Freehold: Most houses in the UK are freehold, this means you own the property and the land the property it sits on.
Leasehold: Flats and apartments are typically leasehold, meaning you own the flat or apartment but the land is owned by another party, the freeholder.

Remortgage

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Remortgage Quote

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Freehold: Most houses in the UK are freehold, this means you own the property and the land the property it sits on.
Leasehold: Flats and apartments are typically leasehold, meaning you own the flat or apartment but the land is owned by another party, the freeholder.

Purchase Only Quote

Please provide the following information about your purchase:

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X

Freehold: Most houses in the UK are freehold, this means you own the property and the land the property it sits on.
Leasehold: Flats and apartments are typically leasehold, meaning you own the flat or apartment but the land is owned by another party, the freeholder.

Please provide the following information:

The more accurate your answer, the more accurate we can be with your quote.
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Sale Only Quote

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Freehold: Most houses in the UK are freehold, this means you own the property and the land the property it sits on.
Leasehold: Flats and apartments are typically leasehold, meaning you own the flat or apartment but the land is owned by another party, the freeholder.

Sale details first...

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Purchase details...

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Sale & Purchase Quote

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Ivy House | 7 Maypole Street | Wombourne | WV5 9JB